в субботу писала в джим письмо, чтобы они подали в розыск мои посылки от 14.12.
И в итоге получила сегодня от них второй раз один и тот же ответ:
Dear Customer,
Thank you for contacting us.
Your parcle has been shipped out from Korea.
Delivery normally takes 3-7 days.
However, as it's christmas season, we guess the parcle will arrives later than usual.
Lots of Russian customers haven't got their parcle although it has been over 10days.
So we called the Russia EMS center yesterday and heard that the countries in Europe area especially like Russia and Ukraine, it could takes 2-3 weeks as it's busy season.
We ask for your patience.
Thank you,
Я хочу от них, чтобы они подали в розыск, а они мне опять эту фигню пишут... я возмущена!!!!