Девочки, подскажите пожалуйста чего от меня хотят?
Dear Inna,
Thank you for shopping at theOutnet.com.
theOutnet.com ships to Ukraine on a Delivery Duty Unpaid (DDU) basis. This means that taxes and duties are not included in your final purchase price.
Instead, when your order arrives in Ukraine you will be invoiced by our shipping partner DHL. As these charges are imposed by your local Customs bureau, we are unable to specify the exact amount you will need to pay.
We recommend you contact DHL to request a 'landed cost' estimate (your local number can be found at
www.dhl.com).
If you decide to accept these DDU shipping terms, you will be liable for all customs charges applied to your delivery upon its arrival in Ukraine. We also want to make you aware that should you request an exchange, you will also be charged taxes and duties on the replacement item.
We have temporarily placed your order on hold. Please email us at
[email protected] to advise whether you wish to proceed with your order within the next 48 hours. We will process and dispatch your items as soon as we receive your confirmation.
Please note, that if we have not heard from you within 48 hours, we will cancel your order.
We look forward to hearing from you.
Kind regards,
Shipping Department USA
www.theoutnet.com
Поняла, что ждут подтверждения заказа. Не поняла по поводу доставки - я должна буду заплатить за доставку ДХЛ? Заказ был сделан с бесплатной доставкой. Заранее спасибо всем ответившим