m@sha, Колю отправили, правда частично. Я попросила их отправить мне посылку в одной коробке, ведь за каждую входящуюю посылку шопфанс взимает 5 $ и вот что мне ответили.
Thank you for taking the time to contact us regarding your recent order. I can definitely understand your concern regarding receiving your items in separate packages; I am happy to look into this for you.
Upon reviewing your order, I found that it is shipping in separate shipments. You will receive separate shipping confirmations for these packages. Unfortunately, we are unable to guarantee your items will be shipped in one package as it depends on your items being shipped directly from our vendors or our fulfillment centers.
Your WeatherBaby Plaid Hooded Jacket has not shipped yet. Your Little Lass Dot Ballerina Mesh Tutu Set is being shipped via FedEx Smartpost. When FedEx SmartPost is used, your package is picked up by FedEx and then given to your local post office for final delivery. You can view the tracking information by visiting FedEx.com. Please enter your tracking number (02927003374103264490) in the "track" search field.
The rest of the items on your order are being shipped via UPS Ground. Your package was shipped on 4/14/12 via UPS, with an expected delivery date of 4/25/12. You may track the progress of this order by visiting UPS.com and entering the tracking # 1Z76A26E0319639565. Standard shipping may take 4-8 business days to arrive from the date you placed your order.
If you do not receive your entire order by the end of the day on 4/25/12, please reply so that we can assist you further. I apologize for any inconvenience you may experience due to your order shipping in separate packages. I hope this information is helpful.