Thank you emailing 6pm.com!
In the spirit of transparency, we want to make you aware of 6pm fulfillment changes made recently that have resulted in some unforeseen challenges. While we have worked diligently to correct these issues, there has been a delay in some order shipments, which has in turn resulted in a backlog of customer inquiries.
We appreciate your patience and understanding as we work to make sure each and every one of these inquiries is answered. You can expect to receive a response within 10 business days.
If your inquiry is regarding a return, rest assured that a delay in response from our customer service team will not impact your ability to return your merchandise.
To ensure delivery of our response to your inbox (instead of a bulk, spam, or junk mail folder), please add
[email protected] to your address book or white list.
In the meantime, you are more than welcome to place an order for anything you want at
www.6pm.com. For more information, please visit the 6pm.com Frequently Asked Questions at:
http://www.6pm.com/faq.zhtml
Sincerely,
The Customer Service Team
6pm.com