Подскажите, что хотят от меня? Сделала заказ, билл и шип один, деньги авторизовали, и прислали письмо такое.
Hi Tatiana,
Thanks for your order with dogfunk.com. We’ve created a service ticket that will track our correspondence with you. That way when you hit us up in the future; we can answer your questions and actually know what we’re talking about.
I’m sorry, we’re having a hard time processing your order. In order to verify the credit card that you used on this order, we are going to need to you give us the Authorization code for this specific purchase. In order to get an Authorization code, you need to call your bank. Once you call your bank, ask them for the 6 digit Auth Code for this specific $84.51 charge. Once we have this six digit authorization code, we will be able to ship your order out. If we do not hear back from you within 3 business days, we’ll assume you’d like this order canceled.
Я позвонила в банк, мне говорят что код авторизации дать не могут. Что делать?