подскажите пожалуйста я вообще не понимаю что они от меня хотят, оформила заказ вчера, прислали письмо
Unfortunately we require additional information to complete your recent Urban Outfitters order. We have been unable to verify your name and address with your credit card company.
In order to successfully process your order, we need you to provide, via fax or email, a copy of your latest credit card statement showing the cardholders name, address, and at least the last 4 digits of the card (all other sensitive information may be blocked out) and a photo ID, i.e. drivers license, state identification or passport.
If you cannot provide the information above, a second option is available. We ask that you see if your bank will provide you the Authorization Number Code that they provided us when you first placed the order. The code is a 6-digit number. Your bank may need the date the order was placed and the amount of the purchase to locate this number.
я выслала им копию паспорта и кредитки,где 4 цифры последние оставила
сегодня они мне опять присылают
Thank you for the email. Unfortunately we only need a copy of a copy of the last bank statement for this credit card showing the banks name, the cardholder's name and address, and the last 4 digits for this credit card (all other sensitive information may be blocked out). If your bank statement is in a different language please circle your name, address, banks name, and last four digits of the credit card so we can know were the information is located.
вот что еще нужно? я просто понять не могу,выписка из банка? с адресом,где ее взять?
Особенно порадовали футболки!
На асос, ебее легко всё всегда, а тут я что то запуталась
)
уже заказывал раз 30 (в т.ч. с этого сайта раза 3).
