Письмо 1
Dear Victoria's Secret!
My customer number is x
The Order Number is x
Order Date: 08/29/2011
I was waiting my Order №x more than two months but I haven't got it yet.
What should I do you in such situation?
I look forward to hearing from you soon
Best regards,
L.
Письмо 2
Dear Victoria's Secret!
I would like to receive the replacement of the package, and if is it possible, please, send it to me, using International Express shipping.
I look forward to hearing from you soon.
Sincerely yours,
L.