mrrebates.com - Mr.Rebates возврат % со всех ваших покупок

Thank you for your inquiry.

A claim will be opened with BackCountry.com and assigned to a claims agent who will start the claim within the next business day.

We appreciate your patience, as the claims process generally takes between 1-4 weeks.

We do strive to resolve these cases as quickly as possible. Unfortunately, we are dependent on merchant response times.

You will be contacted via email when a resolution is received from the merchant.

Here is a quick explanation of our claims process when an order is not automatically credited by a merchant...

Mr. Rebates automatically reports cash-back rebates when the credit is received from the merchant. Unfortunately, no credit was generated for this transaction that you submitted so a claim will be opened with this merchant to try to get a credit for this order so we can pass it on to you. All rebates are subject to approval per the Terms & Conditions located at:

http://www.mrrebates.com/terms_conditions.asp

Please remember to follow these steps that might help minimize rebate inquiries in the future:

1. Please make sure you do not surf to other websites after you click-through a Mr. Rebates store link as that other site could get credit for the actual sale.

2. Usage of coupons found outside of Mr. Rebates can interfere with rebate tracking so please only use coupons offered at Mr. Rebates as those are pre-approved by each merchant.

3. Communication with a merchant (changes to order, warranty upgrades, exchanges, etc.) during or after your transaction is complete can interfere with the rebate process as the merchant's order systems can generate new order numbers. This may be due to a backordered item or just a change you thought of after the initial order. It is important in these situations to cancel your order and then re-order through Mr. Rebates if the rebate is important to you.

Please let me know if you have any further questions and thank you for using Mr. Rebates.

Regards,
Abigail
Customer Support
Mr. Rebates
http://www.MrRebates.com

Thank you for your patience in the claim below.

Unfortunately, BACKCOUNTRY.COM has denied payment of the commission to Mr. Rebates on the order referenced below with the following reason:

The order was credited to another website and not Mr. Rebates.

Per our Terms and Conditions, Mr. Rebates is not able to offer a manual rebate on orders not compensated by the merchant. Our Terms and Conditions of membership are located here:

http://www.mrrebates.com/terms_conditions.asp

Please note that the #1 reason for another website generating the sale/commissions is as follows:

- You may have clicked through the store link from Mr. Rebates without completing your purchase in the same click session. It's possible that you surfed to another discount website and clicked on the merchant link. This would have credited the other website with your transaction. Unfortunately, the merchant does not share who ultimately got credited for the sale/rebate for contractual reasons, so I do not have that website information.

Regards,
Phyllis